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The Truth About Owning a Hair Salon: What 8 Years as a Salon Owner Taught Me

salon owner truth, a photo of Mirella Manelli standing in her hair salon explaining why she outgrew her salon.

Salon ownership is one of the most glamorized goals in the beauty industry. Here is the dream vs reality

If you’re a hairstylist, chances are you’ve thought about owning a salon at some point. It feels like the natural next step with more freedom, income, and control. You imagine creating a beautiful space, building a team, and stepping into a leadership role that elevates your career. And for a long time, that was my dream too.

I didn’t just think about it, I built it.

For 8 years, I owned and operated a salon that I’m incredibly proud of. We had a strong team, loyal clients, and a space that truly reflected my vision. But here’s the truth most people don’t talk about:

Salon ownership is nothing like what you think it will be.

Watch the Full Story

What Salon Ownership Looks Like on the Outside

From the outside, owning a salon looks like:

  • Aesthetic interiors
  • Beautiful chairs and mirrors
  • A curated product shelf
  • A team that works seamlessly together
  • A thriving, booked-out business

And yes, those things matter. They create the experience but they are not what makes or breaks your salon. Most people think salon ownership is about aesthetics like the chairs, mirrors. and vibe. But after 8 years, I can confidently say: That’s the easiest part.

What Salon Ownership Actually Feels Like

After 8 years, I can confidently say:

The hardest part of owning a salon is not the space, it’s the people. You are no longer “just a hairstylist.”

You become:

  • A leader
  • A manager
  • A decision-maker
  • A problem solver
  • A mentor

And sometimes… a therapist.

“Most people think salon ownership is about aesthetics.

The chairs.
The mirrors.
The vibe.

But after 8 years, I can confidently say: That’s the easy part.

The hardest part of owning a salon is people.” - Mirella Manelli

The Emotional Labor of Salon Ownership

This is where most hairstylists are caught off guard. It’s not just about managing schedules and services.

You manage:

  • Emotions
  • Expectations
  • Conflicts
  • Personal situations
  • Team dynamics

You will have:

  • Stylists crying in your office
  • Clients upset about services
  • Tension between team members
  • Moments where you have to step in and mediate

If you’re someone who genuinely cares about people (like I am), this becomes emotionally heavy fast.


Hiring, Mentoring, and The Raility of Growth

One of the biggest challenges in salon ownership is finding the right people. One of the biggest misconceptions about owning a salon is that you’ll “build the dream team.”

But building that team requires:

  • Constant hiring
  • Training
  • Mentoring
  • Evaluating performance

And sometimes… You see potential in someone that they don’t even see in themselves. You can’t force them to grow! However, you can:

  • Give them tools
  • Teach them techniques
  • Mentor them
  • Support them

But you cannot make them:

  • Show up consistently
  • Take feedback well
  • Push themselves

And as a salon owner, that disconnect can be exhausting. Here’s the hard truth: You can’t make someone want it. And that realization alone can lead to hairstylist burnout.

Managing Personalities and Protecting Salon Culture

Every salon owner eventually learns this:

Not everyone wants the same level of growth. Some stylists want:

  • Flexibility
  • Stability
  • A job

Others want:

  • A career
  • Growth
  • Visibility

Balancing those personalities while protecting your salon culture is one of the hardest parts of running a salon. And when someone is misaligned? It creates friction, tension, and sometimes chaos.

How salon owner, Mirella Manelli managed a salon walk out by firing Hairstylist Lisa G. Artistic Education Manager.

The Hard Decisions No One Prepares You For as a Salon Owner

Salon ownership requires difficult decisions.

  • Letting people go
  • Cutting hours
  • Changing roles
  • Enforcing boundaries

And often, those decisions are taken personally. As a salon owner, you will become the villain in someone else’s story. Learn how to become well-insulated so you can prepare for even the worst, a salon walkout.


The Business Side of Salon Ownership

Another reality hairstylists don’t always expect: You will do less hair and more business.

Salon ownership includes:

  • Marketing
  • Branding
  • Social media
  • Payroll
  • Taxes
  • State regulations

If you’re in California, this becomes even more complex due to employment laws.

Related read: 30 Tax Deductions Every Hairstylist Should Know

list of tax deductions for hairstylists

Why I Transitioned to Booth Rental

After years of running my salon, I had a moment that changed everything. My husband asked me:

“If you could remove one thing from your plate, what would it be?”

My answer was immediate: The salon. That moment shocked me because I had worked so hard to build it. And yet… I was ready to let it go.After years of managing a team, I made a decision to simplify my business. I transitioned my salon from an employee-based model to booth rental. Why?

  • Less emotional weight
  • Less operational stress
  • More autonomy for stylists
  • More alignment for me

👉 You may also like: Hairstylist Burnout Is Real: 10 Salon Systems That Saved My Business (and My Sanity)

The Truth About Hairstylist Burnout

Burnout isn’t always about working too many hours. Sometimes it’s about:

  • Being in the wrong role
  • Carrying too much responsibility
  • Managing too many people
  • Operating without systems

Outgrowing Doesn’t Mean Failure

One of the biggest lessons I’ve learned: Outgrowing something doesn’t mean it failed.

It means:

  • You evolved
  • Your priorities shifted
  • Your vision changed

And that’s not failure. That’s growth.

What I’m Focused On Now

This transition helped me reconnect with what I actually love:

  • Educating hairstylists
  • Mentoring
  • Building tools and resources

If you’re looking for support in growing your business, that’s exactly why I created the Hair B&B App.

Inside, you’ll find:

  • Business education
  • Technique breakdowns
  • Community support

📱 Download here:
Apple https://apps.apple.com/us/app/hair-beauty-business/id6756629537

Google https://play.google.com/store/apps/details?id=com.kj2148152177.app&pcampaignid=web_share

Final Thoughts

Salon ownership can be incredibly rewarding but it’s also incredibly demanding. If you’re a hairstylist thinking about opening a salon, go into it with clarity. However, if you’re already in it and feeling overwhelmed, you’re not alone.


Frequently Asked Questions About Owning a Hair Salon

Is owning a hair salon worth it?

Owning a salon can be rewarding financially and creatively, but it comes with high responsibility. Many salon owners experience burnout due to managing staff, finances, and operations.


What is the hardest part of owning a salon?

The hardest part is managing people. This includes hiring, training, resolving conflicts, and maintaining a positive salon culture while keeping the business profitable.


Do salon owners still do hair?

Most salon owners do less hair over time. Their focus shifts to running the business, managing the team, and growing the brand.


Why do salon owners experience burnout?

Burnout often comes from emotional labor, managing employees, long hours, and the pressure of keeping the business successful.


Is booth rental better than commission salons?

Booth rental can reduce stress for salon owners because it removes employee management responsibilities. However, both models have pros and cons depending on your goals.

Hey, I'm Mirella

Hair Educator, Podcaster, YouTube Sensation, and Entrepreneur with over 20+ Years Experience

I help hairstylists, like YOU, simplify your skills and achieve your business goals. I have a ton of great resources on my website from blogs & podcast to online education, I’ve got you covered!

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